 |
MANAGING POOR PERFORMANCE |
|
|
||||
| AIM | To assemble a series of techniques and skills to motivate poor performances. | |||
|
|
||||
| DESIGN |
This is a practical skills workshop focusing on specific work place issues. |
|||
|
|
||||
| CONTENTS | ·
Identifying poor performance early · To identify if poor performance is related to: - skill - knowledge - confidence, or - motivation · To be clear, objective and specific in setting job standards/expectations · To understand the role of manager/supervisor as boss or coach · To seek commitment to good performance · To give the responsibility and the resources · To provide performance interview model · To give choices, making decisions · To manage discipline |
|||
|
|
||||
| WORKSHOP INCLUDES |
A
Personal Style Inventory Impact of work preferences on work demands Decision matrix Skill practice |
|||
|
|
||||
| CUSTOMISATION | This skills based programme will include, where appropriate your company's policy and procedures for discipline and grievance handling | |||
|
|
||||
| DURATION | 1 to 2 days (depends on level of experience of the participants) | |||
|
||||
