·  Clearly state the job requirements

·  Screen applicants against equitable criteria

·  Plan one to one and/or panel interviews

·  Question preparation

·  Questioning skills and techniques

·  Listening skills

·  Achieve the advantages of interviews and minimise the
   pitfalls

·  Enhance success rate by increasing objectivity

·  Simplify the administrative process:
   - Letters
   - References
   - Medicals
   - Contracts

·  Identify the appropriateness of tests