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MENTOR & COACHING SKILLS
Changing role of Managers & Supervisors

OBJECTIVES

To help people to help themselves

To utilise day to day work as learning experience

To increase effectiveness by managing critical moments

To acquire the skills of Coaching

To acquire the skills of Mentoring

CONTENTS

· Defining competencies

· Coaching and the learning cycle

· Coaching & mentoring utilising the different roles

· Defining the coaching gap & defining the coaching opportunity


· Mentor and the learning contract for performance

· Helping people to help themselves

· Consistently tracking achievements to deliver competencies

Programmes are designed to build on existing skills and match organisation culture requirements

DURATION

2 days, depending on previous experience and skills levels.

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