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Changing
role of Managers & Supervisors
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OBJECTIVES
To help people to help themselves
To utilise day to day work as learning experience
To increase effectiveness by managing critical moments
To acquire the skills of Coaching
To acquire the skills of Mentoring |
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CONTENTS
· Defining competencies
· Coaching and the learning cycle
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Coaching & mentoring utilising the different roles
· Defining the coaching gap & defining the coaching
opportunity
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Mentor
and the learning contract for performance
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Helping people to help themselves
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Consistently tracking achievements to deliver competencies
Programmes are designed to build on existing skills and match
organisation culture requirements |
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DURATION
2 days, depending on previous experience and skills levels. |
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