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INTRODUCTION
If Costs, Productivity, Quality and Customer Service have been the
key focus of the ‘70’s, ‘80’s & ‘90’s, what is next ?
The advent of the short product lifecycle requires staff Flexibility
&
Responsiveness
The answer is because of the:
· changes in technology
· global markets
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EXAMPLES:
· Matrix skills processes for the workforce, including
NVQ’;s (National Vocational Qualifications) Note1
· Programmes that facilitate change as a natural
process within the business
· Programmes that develop creativity and innovation
· Skills for measuring the qualitative aspects of the
business
· Organisation and team culture audits that identify
the enablers for change and the barriers
· Problem solving and decision making skills that
encourage breakthrough performances
· Planning processes including “scorecards”
· Business Process Re-engineering (BPR) tools
· Product and business cycles (Sigmoid curve)
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1: A number of these programmes are delivered by Teamwork's Associates,
who have established track records in their chosen specialisations. |
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